🌍 VAPEPIE SHIPPING OVERVIEW: WHERE DOES YOUR ORDER SHIP FROM AND WHEN WILL IT ARRIVE?

VAPEPIE SHIPPING INFORMATION | DISPATCH FROM AUSTRALIA

Orders fulfilled from our Australian warehouse are dispatched within Australia. The estimated delivery time is 5–8 business days after dispatch.

Once your shipment has been handed to the carrier, we will email you a dispatch confirmation with tracking details where available.

Delivery Time

📦 Dispatch location: Australian warehouse
🚚 Estimated delivery: 5–8 business days after dispatch

This is an estimate, not a guaranteed delivery date. Delivery may take longer depending on your address, stock availability, public holidays, carrier operations and other circumstances.

The delivery estimate and any shipping charges for an eligible order will be shown before payment.

Tracking Your Shipment

Use the tracking number in your dispatch confirmation to check the latest status on our tracking page or the carrier’s website.

Tracking information may take 24–48 hours to appear after a shipping label is created. A label does not necessarily mean the carrier has received the parcel.

Orders with Multiple Shipments

If items in an order are dispatched separately, you may receive more than one dispatch confirmation and tracking number. Each parcel may arrive on a different day.

Shipping FAQ

Where will my order be dispatched from?

Orders identified as “Dispatch from our Australian warehouse” will be fulfilled from that warehouse. Check your dispatch confirmation for the location applicable to your shipment.

Will I be charged extra for delivery?

Any applicable shipping charges will be displayed before payment. If you receive an unexpected payment request by text or email, verify it through the carrier’s official website or contact us.

Why has my tracking status stopped updating?

Carrier updates may be delayed while a parcel moves between facilities. If the status has not changed for more than 5 business days, contact us with your order reference and tracking number.

What if my parcel is marked “Delivered” but I cannot find it?

Check the delivery details provided by the carrier, including any delivery photo or collection notice. If the parcel is still missing, contact us so we can investigate.

Customer Support

📧 Email: [email protected]
💬 WhatsApp: +86 16769925882
🌐 Website: www.vapepieaushop.com

Hours: Monday to Friday, 9:30 am–12:00 pm and 1:30 pm–6:00 pm, Sydney time (AEST/AEDT).

Please include your order reference when contacting us.